QAD Explore 2012 QAD Solutions for Configurable Products

QAD Explore 2012 QAD Solutions for Configurable Products

QAD Explore 2012 QAD Solutions for Configurable Products Frank Feustel, Director, Product Management, QAD Inc. Jim Smith, QAD Improvement Leader, R. W. Beckett Corporation QAD Solutions for Configurable Products Safe Harbor Statement The following is intended to outline QADs general product direction. It is intended for

information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QADs products remains at the sole discretion of QAD. 2

QAD Solutions for Configurable Products Agenda Business Drivers and Challenges QAD Solutions for Configurable Products - Overview - Demo - Availability Customer Success Story R. W. Beckett 3

QAD Solutions for Configurable Products Business Drivers and Challenges 4 QAD Solutions for Configurable Products Business Drivers High order

handling costs 24/7 self service New sales channels Lower margins

Customer service as competitiv e advantage Customize d products 5 QAD Solutions for Configurable Products

Manufacturers Challenges The need to be agile in delivering complex products is growing in many markets Manufacturers have the challenge to address demand for mass customization At the same time, customers also expect to be served via all channels, including 7x24 eCommerce 6

QAD Solutions for Configurable Products QAD Solutions for Configurable Products 7 QAD Solutions for Configurable Products What are QAD Configured Products?

Enables global manufacturers to configure products of low complexity - Higher customer service levels - Lower inventory costs - Commonly known as Features and Options 8 QAD Solutions for Configurable Products What is QAD Configurator? Enables global manufacturers to configure

products of medium to high complexity - Full implementation of mass customization - Higher customer service levels - Lower inventory costs 9 QAD Solutions for Configurable Products Configured Products Versus Configurator Configurator

- Creates new items, BOM, routing - Standard Work Orders - Rules-based Configured Products - Keeps item and creates SO BOM - Final Assembly Work Orders 10 QAD Solutions for Configurable Products

What is QAD Customer Self Service (CSS)? Enables global manufacturers to offer easy to use self-service - 24 / 7 access via web browser - Optimized end-to-end fulfilment - Improved customer responsiveness 11 QAD Solutions for Configurable Products

Whole Product Integration Sept 2011 (CSS 5.1.3) Full QAD Configured Products support QAD CSS March 2012 (CSS 5.2) Support of QAD

Configurator 5.3 QAD QAD Configured Configurator Products QAD Enterprise Applications 12

QAD Solutions for Configurable Products Supports the Effective Enterprise Delivering an integrated suite for complex configured products Improving customer service Streamlining order and quotation process - Reduced error rates - Reduces lead time to fulfill orders Allowing for B2B customer self service

13 QAD Solutions for Configurable Products CSS and Configurable Products Integration 14 QAD Solutions for Configurable Products Design Concepts

Integration is not a separate module Usability - Simplicity, visibility, performance Business functions - Simple Features and Options capabilities in CSS - Full product configuration capabilities in CSS - Visibility of configurations High value to customers

15 QAD Solutions for Configurable Products Product Configuration Upload of configurable products to CSS Configurable products in the catalog

- New Configured Products entry screens - Integration of existing Configurator Questionnaire - New Standard configurations maintenance Shopping Cart with configured items Order templates Check out Finish order with configured items 16

QAD Solutions for Configurable Products Demo 17 QAD Solutions for Configurable Products Demo 18

QAD Solutions for Configurable Products Availability 19 QAD Solutions for Configurable Products Availability Solution Components - Enterprise Applications, incl. Configured

Products - Configurator - CSS CSS Integration - Availability March 2012 - Support of eB2.1 SP4 and higher, including EE 20 QAD Solutions for Configurable Products

Customer Success Story R. W. Beckett 21 Complex Configurable Products History of R. W. Beckett Founded in 1937 Privately held family business Core Values:

- Integrity - Excellence - Profound Respect for the Individual QAD Customer Since 2007 22 Complex Configurable Products Our Facility North Ridgeville, Ohio

Outstanding Safety Record World Class Manufacturing Operation 23 Complex Configurable Products Our Products Fuel oil combustion products Electronic safety controls HVAC related products.

24 Complex Configurable Products Our Customers 25 Complex Configurable Products Project Goals

Eliminate spreadsheets and MS Access databases Move tribal knowledge into common repository Be adaptable to change 26 Complex Configurable Products Project Team

IT Sales/Marketing Manufacturing Engineering 27 Complex Configurable Products

Project Scope Implement all major product lines - New specifications - Changes - Quotes 28 Complex Configurable Products Implementation

Preliminary Questionnaire Features Sales Rules Product Structure and Rules 29

Complex Configurable Products Major Project Hurdles Redevelopment of Product Structures Limit Questions Pricing 30 Complex Configurable Products Major Achievements

Standardization Stored Configuration Details Improved Pricing 31 QAD Solutions for Configurable Products Summary QAD supports various scenarios for complex configurable products - Customer Service and Engineering

- Customer Self Service Beckett is a great customer success story but not the only one 32 QAD Solutions for Configurable Products Questions & Answers Jim Smith QAD Improvement Leader

R. W. Beckett Corporation [email protected] Frank Feustel Director, Product Management QAD Inc. [email protected] 33 QAD Solutions for Configurable Products Next Steps Register for Webinar (opening soon)

QAD CSS for Configurable Products http://www.qad.com/erp/Webinars/ 34 www.qad.com QAD Inc 2012 35

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