SIM339: Protecting Client Data with System CenterData ...

SIM339: Protecting Client Data with System CenterData ...

SIM339 Protecting Client Data with System Center Data Protection Manager (DPM) 2010 Islam Gomaa Microsoft MVP | System Center Data Protection Manager Young Kwon SE Service Manager Client Data Service Management Microsoft IT Session Objectives and Takeaways Session Objectives:

Learn how DPM 2010 protects clients and how it differs from server protection Learn about DPM Client Autodeployment with ConfigMgr and OpsMgr Discover how MS IT is protecting client data on the Microsoft internal network DPM 2010 is Enterprise Ready! ECAL customers already have everything they need! Agenda Overview of DPM 2010 Challenges with Client Backup Using DPM 2010 for client protection

DEMO: Protecting Client Data with DPM 2010 Automatic DPM Client Deployment Automating client deployment and assignment with ConfigMgr and OpsMgr MS IT: How Microsoft IT protects client data The Future: Client Protection and DPM 2012 Backing up Data on Mobile Computers The challenge Mobile workforce Large scale Different users with

different needs Client Backup in Most Organizations Copy to servers backed up by IT End user Limited/no IT involvement Cumbersome for end users Policies are difficult to enforce Do your own backups Critical business data on laptops is not backed up

Requirements for Laptop Data Backup Remove end user effort Support roaming user backups Allow customizability for specific users Enforce admin defined restrictions Keep IT costs low How Does DPM Solve This? Online Snapshots (up to 512) Disk-based Recovery

Active Directory System State Up to Every 15 minutes Data Protection Manager Data Protection Manager Disaster Recovery with offsite replication & tape Tape-based Backup

file services Client Protection/Recovery Back-up Policy Backup Policy 8:00 AM 12:00 AM 6:00 PM Protect My Documents Retain Data for 14 Days When you want to protect the data? What data you want to protect? How long you want to retain the data? Backup 8:00 AM 12:00 AM 6:00 PM

8:00 AM 12:00 AM 6:00 PM Protect My Documents Protect My My Documents Documents Retain Data for 14 Days Retain Data for 14 Days Server Admin Client Protection/Recovery Disconnected and connected Backup Policy

Day 2 1 Traveling While Traveling by Plane At On Site Office Meeting Backup Backup at at 12:00 8:00

Noon AM 8:00 AM 12:00 AM 6:00 PM Protect My Documents Retain Data for 14 Days 8:00 Noon AM 12:00 Time to take a backup Client Protection/Recovery Disconnected and connected

Backup Policy Day 10 7 3 Back At Corporate Office 8:00 AM 12:00 AM 6:00 PM Protect My Documents Retain Data for 14 Days 8:00 AM Time to take a backup

Restore Yesterdays Data Restore Last Months Data Client Protection/Recovery Day 1 Day 2 Day

10 Day 1 Backup at 8:00 AM Backup at 12:00 AM Backup at 8:00 AM While Traveling on Plane

14 Days Policy Traveling At On Site Office Meeting Back At Corporate Office Counter Reset After Successful Backup Backup To DPM

Protecting Clients with DPM 2010 Up to 60% of an organizations data does not reside on servers in the datacenter! demo DPM 2010 scalability A single DPM 2010 server can protect: * 100 production servers 300 1000 Windows clients 0 2000 SQL Server databases

25 Terabyte SharePoint farms with over 1M objects 40 Terabytes of Exchange storage groups & databases May vary based on size of each datasource, as well as scaling of DPM server memory, disk and I/O architect DPM 2010 Roaming Laptops Best-in-class laptop protection for Windows Clients Support for Windows XP, Windows Vista, and W7 Backup over VPN or Direct Access Scale to 3,000 clients per DPM server Unique user data only Not the whole machine, so that the OS is not repeatedly backed up Integration with local Shadow Copies for Windows Vista and Windows 7 Centrally configured from DPM admin UI

End-Userenabled restore from local copies offline and online, as well as DPM copies Admin-enabled restore from DPM copies Client Backup and Restore Restore Data from other machines you have permissions to demo Intuitive End User Interface Easy monitoring of backups Quick access to common

information and features Customizability End User Restore 1. Local Restore when not connected 2. Network restore when connected End user 3. Remote restore for new laptop Restore from DPM re sto e

R en h t ild, u B DPM server Local Restore: Even when Offline Restore to a New Laptop (from DPM) Traditional Deployment Options

Enterprise DPML Application Agent per protected server Unified support of Microsoft applications SQL, Exchange, SharePoint, & Virtualization and files Protect DPM 2 DPM 4 DR disaster recovery Bare Metal Recovery Active Directory System State DPM Server DPM Server

with integrated Disk & Tape Also available as a DPM OEM Appliance running on Windows Storage Server file shares and directories Standard DPML = File agent Client DPML Desktop agent per protected Windows Server No additional Open File or add-on modules XP Pro & Vista & W7

Pricing guidance posted on microsoft.com/DPM DPM Server DPM Server Inside ECAL Client DPML Desktop agent with integrated Disk & Tape Also available as a DPM OEM Appliance running on Windows Storage Server

Not sold separately Use Rights included with MLs XP Pro & Vista & W7 Pricing guidance posted on microsoft.com/DPM Traditional DPM Agent Deployment Many Ways to Deploy Active Directory SCCM or SCE Most scalable option Pushed from DPM Simplest Option, relationship auto-established Sysprep Great for System Replacements Two binary packages = x86 or x64

DPM Pushes the appropriate version Two Step Process Install the Agent Establish a relationship to the DPM Server Connect Agent to DPM Server Actual PowerShell script Attach-ProductionServer.ps1 $DPM -> DPM Server Name $PS -> Production Server Name $User, $Pwd, $Domain -> Credentials for associating agent with a DPM Server (admin) Attach-ProductionServer.ps1 DPMServerName $DPM PSName $PS Username $User Password $Pwd domain $Domain

Detailed blog entry on disconnected agent install scenarios at: http://blogs.technet.com/DPM DPM Client Autodeployment DPM 2010 Client Autodeployment System Center Automatic Client Protection Deploy DPM agent via CfgMgr Connect clients to DPM servers via OpsMgr Contoso Active Directory OU Clients US-west OU Clients US-east

DPM-US1 DPM-US2 OU Clients Europe DPM-EU1 OU Clients Au Nz DPM-AUNZ System Center Unified Deployment of DPM Clients Data Protection Manager

Data Protection Manager Data Protection Manager 3. Associates clients to available DPM servers & Protection Groups 4. Association List CfgMgr Package System Center Configuration Manager 2. List of Clients System Center Operations Manager

Active Directory 5. Client associated with owner DPM server 1. Windows Clients with DPM Agents pre-installed using CfgMgr or as part of image. Automated DPM 2010 Client Protection Install DPM rollup 1 and 2 Install OpsMgr agent on DPM servers DPM servers get discovered in the OpsMgr console Add desired DPM servers to auto deployment Specify the desired domains to be considered for auto deployment

Setup the backup policy in the ClientPGSettings.xml Add unwanted clients for exclusion from getting auto deployed Automated DPM 2010 Client Protection Automated DPM 2010 Client Protection Automated DPM 2010 Client Protection Automated DPM 2010 Client Protection How Microsoft IT is protecting individual business PC data

Young Kwon SE Service Manager Client Data Service Management Microsoft IT MS IT How MSIT Protects our Servers Total Server count that MSIT manages: 4,000 DPM 2010 migration completed 3,953 Total DPM DPM Servers DPM Servers Servers after Before

that have been 2010 migration Consolidated migration Datacenter Client Servers Migrated or In Progress Redmond Area 2869

88 68 20 Dublin 494 16 8

10 Singapore 256 7 3 4 Japan 135

5 4 1 Other (HA) 199 17 13

4 Grand Totals 3953 133 96 37 Microsoft $ Spent for Data Backup, Loss and Recovery Reactive

Deskside dispatch tech cost for data backup & restore request $370k Data Recovery cost spent due to data Loss $450k Proactive External Hard Drive purchase (MS Market data only) $580k External Hard Drive purchase (Non-MS Market, individual and Admins purchase) $500k 2011 Total Estimated Spending: $2 Million 37 Client Data Backup Requirements and Needs at Microsoft Data Protection Microsoft

IT Admin Client Data Availability Data Portability Data Centralization Client PC Data Backup and Management at Microsoft Many employees have asked How should I back up my important data? Type of Data Recommended Solutions Team/Group

Personal Data Individual Corporate/ Corporate/Busines (pictures, music, Business Data s Sharing Data videos, documents) IntelliMirror/User State Virtualization SharePoint & MySite External Hard Drive with

Bitlocker-To-Go Virtual File Share Storage Data Protection Manager (DPM) Self-host File Server SkyDrive Windows Live Mesh Windows Home Server

External Hard Drive DPM Client PC backup, Pros & Cons Benefits Competitive differentiation Automatic Flexible scheduled Backup backup Choices Easy & Multiple Points in time Restore

Cost Risks Quota Limit, Single PC backup at a time. Separate Application CONs PROs MSIT DPM Client Pilot Program was Completed Successfully Pilot Program Timeline Milestones:

Pilot Program Timeline Milestones: 5 months pilot period 5 months pilot period Completed DPM Client validations Completed DPM Client validations Became a MSIT supported PC backup solution Became a MSIT supported PC backup solution 8/5/2010 - 9/10/2010

9/11/2010 - 10/29/2010 Timeline 1 Goal: 50, Actual: 83 Timeline 2 Goal: 200, Actual: 304 9/1/2010 8/5/2010 10/1/2010 10/30/2010 - 12/31/2010 Timeline 3 Goal: 500, Actual: 812 11/1/2010 12/1/2010 12/31/2010

What did we validate during the MSIT Pilot? Product Feature: UI, Installation, Configuration, Incremental Backup & Restore Reliability: Incident rate was 3.2% which is a lot less than shared goal 6%. Transactional NSAT score was 129 which was reflected high client satisfaction Scalability: 5GB 10GB quota limit, and One DPM server can host up to 3,000 client machines Performance: Roaming user PC backup is optimal over WAN,

MSITVPN or DirectAccess Pilot User Experience Survey Results NSAT Score: 129 User's desired Quota Limit Very Dissatisfied:; 4.45% Dissatisfied:; 14.44% Satisfied; 33.33%

Very Satisfied:; 47.78% More than 15 GB; 23.71% 5 GB is enough; 10.31% 10 GB; 36.08% 15 GB; 29.90% MSIT Client DPM Offering MSIT Client DPM Offering Right-Click Run As Administrator

MSIT Client DPM Offering MSIT Client DPM Offering MSIT Customized DPM Client Agent UI DPM Client System Tray UI DPM Client Protected Items Selection Datacenter Server Architecture of MSIT Global Deployment 2 Redmond DPM Servers Redmond & North America

1 Dublin DPM Server EMEA 1 India DPM Server India 1 Japan DPM Server Far East 1 Sao Paulo DPM Server South America 1 Paris DPM Server France

1 Singapore DPM Server South Pacific MSIT DPM Client PC Backup Service Projection User Adoption Projection Timeline Redmond Area Users FY12 4,000

Worldwide Total User Count The Current Branch Office by FY12 User Count Users 6,000 10,000 3,000 Storage Capacity

The Current Storage 100 TB 50 TB DPM Server Capacity Projection Timeline FY12 Data Center Server Virtualized Readiness

DPM Servers Redmond & Regional Data Centers 10 Related Content Breakout Sessions/Chalk Talks SIM213 - Microsoft System Center Data Protection Manager 2010 in the Datacenter SIM341 - A First Look at Microsoft System Center Data Protection Manager 2012 Hands-on Labs SIM360 HOL - Protecting Microsoft SharePoint with Microsoft System Center Data Protection Manager 2010

SIM361 HOL - How to Protect Microsoft SQL Server with Microsoft System Center Data Protection Manager 2010 SIM362 HOL - First Look at Microsoft System Center Data Protection Manager 2012 SIM363 HOL - Technical Introduction to Microsoft System Center Data Protection Manager 2010 Interactive Sessions SIM383 INT - Managing the Datacenter: Ask a Panel of Experts DPM Resources Website www.microsoft.com/DPM TechCenter technet.microsoft.com/DPM Forums

social.technet.microsoft.com/Forums/en-US/category/DPM Team Blog blogs.technet.com/DPM Islams email [email protected] Youngs email [email protected] Jasons email [email protected] Book DataProtectionBible.com Related Content Breakout Sessions (session codes and titles) Interactive Sessions (session codes and titles) Hands-on Labs (session codes and titles)

Product Demo Stations (demo station title and location) Related Certification Exam Find Me Later At Resources Connect. Share. Discuss. http://northamerica.msteched.com Sessions On-Demand & Community Learnin g Microsoft Certification & Training Resources

www.microsoft.com/teched www.microsoft.com/learning Resources for IT Professionals Resources for Developers http://microsoft.com/technet http://microsoft.com/msdn Complete an evaluation on CommNet and

enter to win! 2011 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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