Royal Commission into Institutional Responses to Child Sexual ...

Royal Commission into Institutional Responses to Child Sexual ...

In case of emergency apply your own oxygen mask first before helping others: Trauma informed practice and resilient lawyering QCLC - 2016 Amanda Whelan Team Leader Support Services Ann Gummow Managing Lawyer, Brisbane Office Acknowledgement of Country

We acknowledge the Traditional Owners on whose land we meet, and Elders past, present and future Introductions Ann and Amanda Acknowledge our clients and their stories as being at the heart of what we do. knowmore was founded in close consultation with survivor groups; this is another example of the CLCs learning from their clients (James Farrell)

Here today however to talk more about approaches to the work and our own wellbeing, self care and resilience LOTS of great material and work out there on these topics, these are some of knowmores favourites, we encourage you to explore your own! Todays Webinar Part 1: knowmore Legal Service

Part 2: Trauma Informed Practice Part 3: Impacts Of The Work

Part 4: Wellbeing and Resilience Part 5: Reflections/question Part 1 knowmore legal service About knowmore

Context - the Royal Commission into Institutional Responses to Child Sexual Abuse and knowmore legal service A program of NACLC, funded by the Australian Government through AGD Multidisciplinary model of lawyers, Aboriginal and Torres Strait Islander Engagement Advisors, Social Work/counsellors (and administration team) For more information about us www.knowmore.org.au knowmores model Trauma-informed, person-centred, culturally secure practice

framework seen as key to supporting a very vulnerable client group (whose complex needs were acknowledged in establishing the service) It is important to acknowledge that knowmore was resourced appropriately by the AG through the funding agreement to provide this model knowmores model seeks to learn from other multidisciplinary service approaches that have supported this client group over time, and from the vast experience of the CLC sector in doing the same

Some data As of September 30th 2016: Knowmore provided 44,520 legal advices to 5,565 clients; 61% were over the age of 45; 59% were male and 41% were female; 21% identified as Aboriginal and/or Torres Strait Islander 62% of these clients received Support Services Team support and 49% were referred to other support services Part 2

Trauma Informed Practice What do we mean by Trauma-informed practice? Recognises the enduring impact of complex trauma and sees peoples behaviours and impacts as responses to trauma instead of a pathology. It also recognises that recovery is possible, and that people may move in and out of wellness.

Doesnt ask whats wrong? with a person but whats happened? to them. Triggers can occur at any stage in the process, and may not always seem obvious; what triggers one person another will step through without issue. What do we mean by Trauma-informed practice? (cont..) Practice Guidelines for TIP ask us to think about how we create the following for the people we work with (and ourselves!) http://www.blueknot.org.au/

Safety Trustworthiness Choice Collaboration

Empowerment Trauma informed practice needs to exist in ALL levels of the work; first and foremost with clients, but also across teams and in organisations/services if it is to be truly effective Question: WHY? What do we mean by Trauma-informed practice? (cont..)

Trauma informed practice needs to exist in ALL levels of the work; first and foremost with clients, but also across teams and in organisations/services if it is to be truly effective Question: Why does it need to exist at all levels to be effective? How does that help clients? Question: Why is TIP so important in CLC work? http:// www.blueknot.org.au/Portals/2/Reports%20and%20Docs/Legal%2 0and%20Justice%20Background%20Paper%20with%20Abstract% 20FINAL.pdf

WHY trauma informed practice? knowmores example TI approaches are recognised as leading best practice responses to victims and survivors of child abuse and complex trauma They have been extensively implemented across the Royal Commission processes and DSS-funded support services, so consistency in approach was seen as crucial for knowmore when working with a common client group knowmore consulted with survivors groups when being established, all of whom said this was important Our core business is working with clients who have experienced

trauma, and talking about their abuse is highly likely to trigger them, and to have flow on impacts for staff. HARM MINIMISATION was critical HOW did/do we implement and sustain trauma informed practice? knowmores example Built it into our model and our structure Its in our HR and recruitment processes Compulsory PD for all staff http:// www.blueknot.org.au/Portals/2/Workshop%20Descriptions/In-house%20Trai

ning%20Booklet.pdf HOW did/do we implement and sustain trauma informed practice? knowmores example cont An Integrated Reflective Practice Framework which includes:

Individual and group supervision Professional Development opportunities Team meetings Twice yearly all of staff gatherings Employee Assistance Program Integrated Reflective Practice Leering, Michele. "Conceptualizing Reflective Practice for Legal Professionals." Journal of Law and Social Policy 23. (2014): 83-106.

http://digitalcommons.osgoode.yorku.ca/jlsp/vol23/iss1/5 Trauma informed practice and organisational culture All of what we have talked about is all really great in theory, policy etc but for it to have proper meaning it HAS to exist in your culture!! Question: What role does leadership play in supporting traumainformed practice and self care? Part 3

Impacts of the work Good news! Youre not a psychopath!! Vicarious Trauma and Burnout Working safely with survivors of trauma involves accepting that this work is emotionally strenuous and involves the unavoidable risk of vicarious trauma VT is also referred to as: burn out, secondary trauma, feeling heavy or compassion fatigue

https://aifs.gov.au/publications/feeling-heavy/what-vicarious-trauma Good news! Youre not a psychopath!! Vicarious Trauma and Burnout cont.. Deliberate acts of harm by one human against another are usually the most disturbing VT and burnout are a NORMAL consequence of being an empathic being i.e. Teams catch the moods of their clients, and they catch the impacts of their colleagues

http:// www.lawcover.com.au/wp-content/uploads/2015/09/3324-The-Res ilient-Lawyer_V7.pdf Question: What are some of the common signs of burnout or vicarious trauma that you see in yourself or others? Part 4 Wellbeing and Resilience Wellbeing: apply mask to self first before

helping others We are our key tool in the work, so its important we look after ourselves so we can work to maximum effectiveness with others (the oxygen mask idea) Staying well in the work will look different for everyone Queensland Law Society has great Fact Sheets on the Culture of the Legal Profession, Optimal Functioning and Seeking Help check them out!! http://www.qls.com.au/For_the_profession/Love_Law_Live_Life The Resilient Lawyer: The work of Robyn

Bradey The general meaning of resilience is derived from its Latin roots to jump or leap back which is the ability to recover from or adjust easily to misfortune, adversity or change Things that can promote resilience include: Staying connected to the bigger picture Supportive relationships (in work and outside) A break from certain kinds of matters so you can recharge http://www.lawcover.com.au/wp-content/uploads/2015/09/3324-The-Resilie nt-Lawyer_V7.pdf Have a look also at the great resources that Queensland Law Society has!!

http://www.qls.com.au/For_the_profession/Love_Law_Live_Life The Resilient Lawyer: The work of Robyn Bradey cont Things the workplace can do: Recognise and validate impacts for staff of the work; Provide supervisions, mentoring and counselling; Provide PD; Celebrate skills and successes; Value the work, the worker and the clients; Manage workloads;

Enforce holidays and breaks; Allow for rotation in duties.. http ://www.lawcover.com.au/wp-content/uploads/2015/09/3324-The-ResilientLawyer_V7.pdf Self care planning what does your wheel look like? Some final thoughts Stay connected to work that feels meaningful for you

Plan your holidays Have an exit strategy in mind (you dont HAVE to do this work) Never underestimate the power of humour!! (or wine, or chocolate. ) Part 5 Any reflections or questions for us? THANK YOU!!

Contact Us More than happy to help with any questions that you may have now or in future! Ann Gummow Managing Lawyer 07 3218 4500 [email protected] FREECALL 1800 605 762 Web: www.knowmore.org.au

Amanda Whelan Team Leader, Support Services 07 3218 4500 [email protected]

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