Falling Through the Cracks: Patients Experiences of Care

Falling Through the Cracks: Patients Experiences of Care

Falling Through the Cracks: Patients Experiences of Care after Injury Sarah Earthy, Denise Kendrick, Blerina Kellezi, Judith Sleney, Jo Barnes, Kate Beckett and Trevor Jones on Behalf of the Impact of Injury Group Elevator Pitch presentation at the 43rd Annual Conference of the Society for Academic Primary Care, Edinburgh, 11th July 2014 Collaboration for Leadership in Applied Health Research and Care Nottingham, Derbyshire & Lincolnshire Dr Jo Barnes Prof. Andrew Morris Professor Denise Kendrick Dr Blerina Kellezi Trevor Jones Kate Beckett Professor Elizabeth Towner Dr Sarah Earthy Judith Sleney

SAPC 2014: Falling Through the Cracks: Patients Experiences of Care after an Injury Injury is physical but the impact is also psychological, emotional, financial and social it impacts on every aspect of your life; your work, your social life, your family, everything (59 year old man) and I couldnt sort of cope with things, which is not me at all (69 year old woman) Multicentre longitudinal (12 months) quantitative study 668 working age adults admitted to acute NHS Trusts in 4 study centres (Protocol in Kendrick, D., et al., BMC Public Health, 2011.) Nested qualitative interview study 45 patients

18 carers 40 service providers (including 3 GPs) SAPC 2014: Falling Through the Cracks: Patients Experiences of Care after an Injury Secondary Care clinical management of the physical injury You just wish there was something for them because I dont have time or the capacity to deal with it. I dont even have the skill set to sit there and listen and talk somebody through that. (Orthopaedic Surgeon) Patients isolated, anxious, distressed Ive got to stop being so afraid of doing things. [] Some days were like swimming through mud, I didnt feel I was getting anywhere. (68 year old woman, lower limb injury)

Their anxiety and depression in a way is not different from somebody who maybe lost their job or had several bereavements in the family and how the therapist would work to help them will be similar. [..] But youre talking about quite a few months down the line because we expect most people just to cope with it and get over it. (GP) Primary Care relatively uninvolved post-injury; potential for improving psychological support to injured patients? My GP is absolutely brilliant and she phoned me up when I came out of hospital to find out how I was and if there was anything she could do. (54 year old woman) SAPC 2014: Falling Through the Cracks: Patients Experiences of Care after an Injury

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