Philosophy, Process, Responsibilities, Suggestions - ifmqs.com.au

Philosophy, Process, Responsibilities, Suggestions - ifmqs.com.au

CTL PTP Processes Philosophy, Process, Responsibilities, Suggestions IFM Quality Services Pty Ltd USE UP and DOWN ARROWS to progress slides Presentation Overview Purpose This presentation is intended to be a walk through guide to planning, enrolling and undertaking PTP in electrical topics as

organised by IFM and with support from IECEE CTL group. This presentation should be useful to laboratories and their NCBs. The main focus is on decision making and responsibilities in the steps towards complying with ISO/IEC 17025 requirements and IECEE OD 5004. It articulates the steps in the process and suggests methods for

meeting the requirements. Philosophy Why do PT? Build mutual confidence between laboratories in the CB scheme Increase technical competence within laboratories Comply with ISO/IEC 17025 Comply with OD 5004 ISO/IEC 17025 requires that the laboratory has a process that ensures the quality of test results. ISO/IEC 17025 also requires that success of training, adequacy of procedures and methods are monitored and that all these activities are planned.

OD 5004 requires each laboratory participates in all topics within their scope. Preference should be given to new topics. The limit of topics that can be imposed within a year is 3, though the laboratory can voluntarily choose to participate in more, if this better meets their quality assurance needs. Proficiency Testing in General Plan PTP in Advance Program Operates Announce PT and Specification

Program Reporting Actively Enrolling Follow Corrective Actions Annual / Bi-annual Announcement of Plans IFM announces when PT are planned or changes to the status page are made IFM Notifies all laboratories and NCBs

of new plans All notifications from IFM occur by email. NCBs ensure IFM is always updated with changes to laboratory list and To ensure your laboratory is notified: 1. Register your company and the correct contact details with IFM 2. Promptly update IFM with changes in Company address and contact details 3. Ensure that alterations to laboratory status, including NCB affiliation, are notified to IFM

4. Make use of our registration / update form: http://www.ifmqs.com.au/proficiency/References/CPF162-01_Customer_Registration_Upda te_Electrical.doc 5. Keep your NCB updated at all times! Your NCB can also alert you of items! Laboratories check the information on CTL Program Status web-page http://www.ifmqs.com.au/proficiency/ProgramInformation/ CTL_Program_Status.pdf Plan PTP in Advance

Laboratories create a PTP plan in accordance with ISO/IEC 17025 9.1 The PTP plan should consider the PTP activities the laboratory conducted over the previous 3 years as well as the PTP available in the following years Convey information to their NCB IFM Announces enrolment is available Emails NCBs to inform that the enrolment is available and which

laboratories have not participated in last 3 years Emails laboratories to inform the enrolment is available Plan PTP in Advance Announce PT and Specification Actions for laboratories Check whether it is on the laboratorys PTP plan.

If so, double check the program specification and whether it is in scope Initiate enrolment If the desired scope is not listed, but the test instructions are relevant to the laboratory, then THE LABORATORY SHOULD CONSIDER THE PT AS BEING IN SCOPE. (Notify IFM for update) Plan PTP in Advance

Announce PT and Specification Actions for NCBs Communicate with laboratories regarding their enrolments, checking they are on target. If group ordering will occur, confirm with proposed participants they are able to perform tests, then enrol them. Suggestions for NCB management of PT participation

Use a spreadsheet or a database. In the case of spreadsheet: Maintain a list of laboratories in column A Record the list of available PT in row 1. Use various symbols or colours to designate the planned or actual participation of each laboratory Use the filter functions on your

spreadsheet to determine the status Compare with the list IFM supplies Plan PTP in Advance Announce PT and Specification Actively Enrolling Approximately 1 week prior to shipping the

program, laboratories and their NCBs receive an alert by email. The alert for laboratories has a link to the instructions, due date information and confirmatory information regarding the shipping details. Actions for Laboratories: 1. Double check the address and contact details are correct 2. Double check the program instructions, making sure your laboratory really can perform the test. The alert for NCBs has a link to the instructions and due date information plus an attached list of laboratories within their NCB participating in this round.

Plan PTP in Advance Announce PT and Specification Actively Enrolling Program Operates Plan PTP in Advance

Program Operates Announce PT and Specification Program Reporting Actively Enrolling IFM prepares reports The analysis is reviewed by the technical

advisers and / or WG2 The draft report is provided to the technical advisers and WG2 Feedback is received from the technical advisers and WG2 IFM issues reports Reports are provided to: The participating laboratory Each NCB that has a participating laboratory The IECEE secretariat Plan PTP in Advance

Program Operates Announce PT and Specification Program Reporting Actively Enrolling Follow Corrective Actions

Receipt of reports Actions for laboratories Share the information with the quality manager and also with the laboratory staff Encourage all relevant people to read the report Actions for NCBs Read the report Check the due date for any corrective actions that may be necessary. Corrective actions It is the laboratorys responsibility to initiate corrective

actions. The NCB is responsible for following up with the laboratory to ensure they comply. The laboratory must use their own Quality System (corrective action procedure and paperwork ) to complete corrective actions. Corrective action reports must include an analysis of the true root cause and resulting actions must address the identified true root cause. Submission of corrective actions should be made to [email protected] and include: The original corrective action paperwork The corrective action checklist: http://www.ifmqs.com.au/proficiency/ProgramInformation/PTP-Outlier_Corrective-Action-Checklist.docx

Clearance of corrective actions Must be completed before the due date, 3 months from report issue date Uncleared actions are referred to the IECEE secretariat with recommendation for GNCR Useful links CTL Reference Page: http://www.ifmqs.com.au/CTL_Reference_Page.htm Customer registration / update form http://www.ifmqs.com.au/proficiency/References/CPF162-01_Cus tomer_Registration_Update_Electrical.doc

PT Program History List http://www.ifmqs.com.au/proficiency/ProgramInformation/PT_Program_ History.pdf PT Proposal Form http://www.ifmqs.com.au/proficiency/ProgramInformation/PTP%20Propo sal%20Form%20IECEE.docx Corrective action information: http://www.ifmqs.com.au/proficiency/ProgramInformation/PTP-Outlier_C orrective-Action-Checklist.docx http://www.ifmqs.com.au/proficiency/References/QPF086-01_Corrective _Action_Management_for_Electrical_PT.pdf All photographic images courtesy of FreeDigitalPhotos.net

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