Connecting business and communityoutlook newsMay 2020Message from Phil Suter, Chamber President/CEOHello Chamber Members –We hope you are staying healthy during this unprecedented time for all of us. As we turn the page from April intoMay and beyond, we want to update you on some of what your Chamber has been doing for the past 6-8 weeks,and how we are beginning to pivot toward the new normal of the future.Our response to the COVID-19 pandemic has been a fast-moving train – things change daily; sometimes even hourly.Here are the current areas of focus for us: From the start, we’ve been collecting information from federal, state and local sources and updating theinformation daily, in our COVID-19 Resource Center. In addition, we continue to share information through ourTwitter (@GreaterKeeneNH), and Facebook accounts, so follow us there. If you have any questions, or need helpwith something like an application for a SBA PPP loan, please let us know at [email protected] We are working closely with regional economic development organizations and municipalities to be a liaison andvoice for the Monadnock Region at the local, state and federal level. If you haven’t already participated in theFriday 8:00am small business Zoom meetings, co-sponsored by the Chamber and Mayor Hansel, please do so.The log-in information can be found at Anyone in the region is welcome. Your Chamber continues to operate – mostly remotely – to serve you, and to deliver our regular programs andservices. During May, June and July, stay tuned for our eblasts to learn how we’ll be doing virtual events like ourBusiness-Before/After-Hours, B2B Workshops, Regional Issues, and a new Zoom event called Coffee & Conversation.If you’re not receiving our eblasts, or know someone who’d like to be on our list, please let us know [email protected] days and weeks ahead will be as busy as ever. Among other things, we will be sending you a survey, designedto collect information about what organizations in our region are doing, and what they need. In the meantime, theState’s Bureau of Economic Affairs has just released its own survey. We encourage you to fill it out: will get through this – together. The Monadnock Region is rising to the challenge!visit our website!

Member SpotlightHireShae offers affordable business consultingand solutions, Virtual Assistant services, and acomplete Virtual Marketing Agency. Get the helpyou desire to start or grow your business today.Business Made Easy. Built for Entrepreneurs & SmallBusinesses.New MemberLisa Wilcox, Realtor empowered by the Bean Group PeterboroughAs a residential Real Estate Consultant and coach focused onKeene and the greater Monadnock area, Lisa Wilcox is dedicatedto provide a comfortable home buying and selling experience.She provides exceptional, personalized service for all of her clientswith a simple philosophy: clients always come first!Shae Sterrett is a seasoned sales and marketing professional andentrepreneur. Shae built HireShae, a division of Shae Sterrett, LLCto help bring marketing, sales andbusiness solutions to businesses ofall sizes, affordably and efficiently.Her passion is working withsolopreneurs, entrepreneurs andsmall businesses, and those lookingto start a business. HireShae alsooffers flexible Virtual Assistantservices for businesses andindividuals. HireShae has an extensive portfolio of services at veryaffordable prices, PLUS no monthly retainers or minimums. Payas you go, for what you need. Finally, business, made easy.Wilcox believes real estate is one of the biggest and most essentialinvestments during one’s lifetime and entered the real estate worlddue to her passion to coach others and to share her real estateexperiences. She takes great pride in the relationships she buildswith her clients.The One Stop Shop For Business Solutions You Need andValue You Deserve.Born and raised in Central Vermont, Wilcox spent 20 years asa professional working for the State of Vermont in InformationTechnology Project Management as Network Engineer andSystem Administrator. She also served in the Vermont AirNational Guard as a Computer Journeyman. She was awardedthe highest Vermont State Citation for her military contributionsto the State of Vermont. Her excellent project management andcustomer service skills make her an asset to her clients.Now is a time to innovate, plan, and prepare. As businessesstruggle to cope with the impact of COVID-19, Shae is offeringthe following: Free one-hour marketing consultation to help businesses bounceback after the virus 500 Simple websites 1000 E-commerce websitesFor a complete list of services or to schedule a marketingconsultation, visit, [email protected] ideal clients are retirees, Veterans, first-time home buyers,investors, vacationers, and people undergoing a major life change.As a Listing agent, she aims to sell a client’s home in theshortest amount of time for the most money. As a Buyer agent,she is passionate about helping people find the right home orinvestment property. As a Relocation Specialist, she provides herbuyers the information they need for a smooth transition to theirnew home. Whether it’s buying or selling a home, she guides youthrough the process!Wilcox lives in Keene, New Hampshire and spends her free timewith friends and family. She is thrift and flea market enthusiastwho loves to cook, watch movies, and explore the outdoors hikingand biking.Lisa Wilcox, Realtor, Bean Group (Peterborough)(603) 554-088245 Main Street, Suite 201Peterborough, NHwww.lisawilcoxrealestate.comGreater Keene Chamber of Commerce

May Virtual EventsMay Virtual B2BCoffee & ConversationBusiness Borrowingin Today’sEnvironmentVirtual Chat with Art Robert,MEDC PresidentFriday, May 8, 20209 - 10 am Zoom Video ChatNoon to 1 pm WebEx Video WebinarGrab your cup of coffee and joinus for casual conversation aswe meet and greet Art Robert inhis new role as President of theMonadnock EconomicDevelopment Corporation.Presenters:Joshua Brier, EVP / Chief Operating Officer, GFAFederal Credit UnionJoan Moran, SVP / Chief Lending Officer, GFAFederal Credit UnionCommunicationsTuesday, May 19, 2020You will learn and have the opportunity to ask questionsabout the following: Overview of recent government/SBA programs Traditional commercial lending environment What is on the horizon Answer your questions on access to financing duringCOVID-19Art will share with us his previous economic developmentexperience, how he is transitioning into his new position,and what he sees as the opportunities and challenges for ourregion in the current ecomonic climate. There will also betime for a Q&A session.Sign up today for this limited-space webinar!Register online at or e-mail [email protected] Once registered, you’ll receive aconfirmation email with the Zoom meeting info.Register online at or [email protected] in the conversation, connect with other members andguests, and help us welcome Art to the Chamber community!May Virtual Business AFTER HoursArts Alive! & Monadnock ConservancyHosted remotely by ZoomWednesday, May 20, 20205:00 – 6:00 PMJust because we can’t be in the same room, doesn’t mean we can’t network virtually! Join us for a virtual twist on our Business After Hours.Bring your evening beverage of choice and enjoy light conversation and connection as we learn more about two of our local non-profitmembers!Arts Alive and Monadnock Conservancy are teaming up to host an informative virtual event where you will enjoy a live artist performanceand learn about conservancy efforts in our region as well as the best places to safely enjoy outside recreation.Registration is required. Once registered, you will receive a confirmation email with the Zoom meeting information. All registeredattendees will be entered in a raffle for a door prize!Register online at or by e-mail to [email protected] News May 20203

Member NewsSavings Bank of Walpole hasbeen recognized, once again, byNew Hampshire Housing FinanceAuthority (NHHFA) as an OutstandingParticipating Originator for 2019.of the application, visit response-fund/. For more information,visit year, NHHFA recognizes lendersand loan originators for their efforts inhelping homebuyers across the state findaffordable homes and loans.“We’re pleased that the Bank has beenrecognized by NHHFA as an OutstandingParticipating Originator for the secondyear in a row,” says Mark Bodin,President for Savings Bank of Walpole.“As a truly local bank, mortgage loandecisions are made right here and we’realways looking at ways we can betterserve our customers and community. Theprograms provided by New HampshireHousing allow us to do just that.”Savings Bank of Walpole, along with itssister banks, Meredith Village SavingsBank (MVSB) and Merrimack CountySavings Bank (the Merrimack), were thefirst three banks to contribute to the NewHampshire Nonprofit Response Fundwith a combined tax credit purchaseof 150,000. The NH Response Fund isproviding nonprofit organizations withresources of up to 100,000 for workingcapital, equipment purchases andprogramming expenses.Supported by donations from businessesin exchange for tax credits and flexibleloan funds from the CommunityDevelopment Finance Authority (CDFA)and the Business Finance Authority(BFA), the NH Nonprofit Response Fundis providing resources to qualifyingcommunity-based organizations on thefront lines of the COVID-19 outbreak.Nonprofits supporting the mostvulnerable individuals and familiesdirectly impacted will also qualify.The CDFA and the BFA will administerthe loans, including deferred loans, toqualified nonprofits. Applications will beaccepted beginning April 13. For a copy4Convenient MD is now offering virtualurgent care. Get face-to-face virtual carewith a provider from 8 am – 8 pm, 7 days aweek. COVID-19 evaluation and testing isalso available. Consult with a provider at(833) 263-0131.www.Convenientmd.comOreste “Rusty” Mosca, CPA, ManagingDirector, Nathan Wechsler &Company, PA, recently spoke on athree- person panel at a webinar hostedby the NH Business Review. The paneldiscussed the impact of the CoronavirusAid, Relief and Economic Security Act(CARES Act) on business owners.“Business owners right now are facingan unprecedented situation. There isa lot of risk, but also the potential forsignificant reward,” said Mosca. “Asfinance and accounting professionals, it isour responsibility to offer strong guidanceby gaining a thorough understandingof the CARES Act and helping others tograsp the opportunities and benefits thatit offers.”Mosca was also recently reappointedas treasurer for the New Hampshireand Vermont Chapter of the AssociatedBuilders and Contractors (ABC NH/VT).“I am thrilled at the opportunity tocontinue serving on the board of ABCNH/VT,” said Mosca, who has been aboard member and treasurer since 2014.“ABC is a fantastic organization. Servingon the board allows me the opportunityto engage more deeply with an industryin which I specialize professionally. I amlooking forward to another year of servingABC.”Ashley Guion, Senior, NathanWechsler & Company, PA wasrecently named one of the 2020Trendsetters of theMonadnock Region.Guion joined theFirm in 2017 andperforms work ona variety of clients,including accounting,compliance, financialstatement preparation, income tax returnpreparation, and special projects. Sheis a CPA and Certified n Films has started hostinga live video podcast, “Shift.” In theshow, Anthony Caddigan speaks withentrepreneurs and small businessowners who are experts in their fields.View previously recorded podcastsat 4757/.www.caddiganfi lms.comDuring the first few weeks of March,Monadnock Food Co-op shopperscollectively donated 4,341.19 to FoodConnects. The Monadnock Food Co-opcollected these donations through their“Round It Up” donation drive in March.Customers rounded up their purchasesto donate their change to the localorganization.“We are astounded by the generosityof the co-op community,” saidLaura Carbonneau, Food ConnectsDevelopment & CommunicationsManager. “These funds will have a hugeimpact on our operations, ensuringthat our Food Hub can continue toprovide safe, healthy, local food to ourcommunity. We are incredibly gratefulfor our partnership with the MonadnockFood Co-op and look forward to growingand strengthening our local foodeconomy together.”Greater Keene Chamber of Commerce

Member NewsThe Co-op’s Round It Up programempowers shoppers to make positivechange in their community by donatingtheir change. During the Co-op’s last fiscalyear, the Round It Up program raised 31,170.96 and supported eight nonprofits.The Monadnock Food Co-op announcedsix grant recipients for the 2020Monadnock Food Co-op Farm Fund:Abenaki Springs Farm of Walpole, GreenWagon Farm of Keene, Pete’s Stand ofWalpole, Picadilly Farm of Winchester,Stonewall Farm of Keene, and WindyhurstFarm of Westmoreland. The Farm Fundproudly distributed 27,411 among thesesix farms. Since starting in 2017, the FarmFund has awarded over 59,000 in grantsto fourteen local farms.The Monadnock Food Co-op FarmFund, created in partnership with theCheshire County Conservation District,has a mission to support local farmers inincreasing sustainable food productionand wholesale sales to contribute to athriving local farm economy. This grantsupports several of the co-op’s goals,including contributing to a healthy,sustainable food system, supporting localfarmers and producers, and buildinga strong, sustainable, and improvinglocal economy. The Cheshire CountyConservation District, fiscal agent for theFarm Fund, supports farm viability inthe region and promotes the responsiblestewardship of natural and agriculturalresources.Fundraising is already underway for the2021 Monadnock Food Co-op Farm Fundgrant cycle. During May, July, October,and November 2020, co-op shoppers canround up their change at the registersto donate to the fund. So far this year,shoppers have contributed over 7,600 tothe Farm Fund.For more information, To makea tax-deductible donation to the fund,please contact Amanda Littleton at theOutlook News May 2020Cheshire Country Conservation Districtat (603) 756-2988 ext 4 or donate anytimeonline at ckfood.coopThe Monadnock Conservancyis pleased to welcome Alex Metzger,Richard Pendleton,and Nat Stout to itsteam. Alex Metzgerjoins as the newstewardship director.Richard Pendletonis stewardshipAlex Metzgercoordinator. Nat Stoutfi lls the role of officemanager.Metzger joined theConservancy in lateFebruary. He comesto the Conservancyfrom a longRichard Pendletonbackground workingin environmentalscience, previouslyserving as anenvironmentalscientist with EasternResearch GroupInc., as a summerNat Stoutforestry technicianwith the Society for the Protectionof New Hampshire Forests and as astewardship specialist with PiscataquogLand Conservancy. Metzger holds abachelor’s degree in conservation biologyfrom SUNY College of EnvironmentalScience and Forestry, a dual master’sdegree in natural resources and forestryfrom North Carolina State University andthe University of Helsinki, as well as adoctorate in environmental science fromthe University of Massachusetts Boston.In his time away from the office, Metzgercan be found hiking and backpacking,mushrooming, fiddling, and practicingAikido. He currently lives with his wife,daughter, and son in Manchester.Pendleton recently wrapped up a 30year environmental consulting career,including operating his own firm(Eastview Environmental), to pursuea new path in land conservation. Hebegan working at the Conservancy inJuly 2019. Pendleton has been involvedwith the Conservancy in the past as amember of the board for two terms andmember of the stewardship and landscommittees. He has also served on thePeterborough Conservation Commissionand Water Resources Committee and isthe current chair of the Harris Center forConservation Education board. Pendletonis a graduate of Hobart College and theUniversity of New Hampshire. If he’s notat his desk, he is probably cycling, crosscountry skiing or busy exploring theremoter parts of the Monadnock region.He lives in Peterborough with his wife,and they have two young adult daughters.Stout’s career in communications makeshim perfectly suited to keep thingsrunning smoothly in the Conservancy’soffice. He joined the Conservancy inNovember 2019, previously havingworked in nonprofit communications,as well as in newspaper, book andmagazine publishing. Stout has served thecommunity in many ways, including theKeene city council, three land use boardsand the library board of trustees. Heholds a bachelor’s degree in journalismfrom the University of North Carolina atChapel Hill and is a former U.S. MarineCorps sergeant. Stout lives with hiswife in Keene, fittingly, on a propertysurrounded by Conservancy protectedland.Decades ago, when John “Jack” Prattarrived from California with his threedogs in the back seat of the car, hedecided he’d found the perfect place toretire.Sargent Hill Farm, located on a deadend dirt road, is a quiet spot with scenicviews of Vermont. By going through the5

Member Newsprocess of land conservation with theMonadnock Conservancy last year, Pratthas permanently protected 42 acres ofthis property. It includes open fields,stone walls, maple trees, forested slopes, astream and two ponds. It’s a place with alot of country character and charm, andnow Pratt can relax knowing that futuregenerations can continue to enjoy thebeauty and solitude.“[The land’s] isolation makes it a dreamproperty,” Pratt said. “I had no intentionof seeing this land developed. I’m glad toconserve it.”The now-conserved property, located onthe west side of Reservoir Road, is mostlywooded, but recently about three acreswere cleared to expand the views.The property abuts Hooper Forest, a 200acre town property. It is also in proximityto the conserved Watershed Town Forest,the Hubbard conservation easement, theconserved Reservoir Town Forest and theConservancy’s Skofield property.By linking together conservation landsinto blocks of hundreds of acres, orconservation corridors, wildlife benefitfrom being able to freely roam about withless interference from humans.www.MonadnockConservancy.orgFood Connects is now over 80% of theway to its crowdfunding goal of 10,000in the Local Crowd Monadnock’s“Growing Local Food Markets in theMonadnock Region” campaign. Thecampaign aims to increase market accessfor local farmers and food producers.6Thanks to the generosity of over 50donors, Food Connects raised 7,741 asof March 31, 2020. These funds will gotowards implementing the first steps inFood Connects newly optimized foodsafety plan-covering the cost of the foodsafety certification and audit, the monthlyfees for the Integrated Pest ManagementProgram, staff training, and necessarycleaning and transportation supplies.The outbreak of COVID-19 has heightenedthe need for and awareness of supportingthe local food economy. Despite theCOVID-19 outbreak, Food Connects iscontinuing on with its local food delivery.“The last three weeks we’ve seen a 50-80%increase in our local food sales,” says AlexMcCullough, Food Hub Manager. “Weare delivering food to local co-ops andmarkets, hospitals, school meal programs,and buying clubs in record numbers. Thisdiverse group of customers is allowingus to continue supporting farmers andfinding outlets for their food.”www.thelocalcrowd.comThe spread of COVID-19 is creatingadditional burden on some of the mostvulnerable members of society. Throughthe TD Ready Commitment, T