January/February 2021outlook newsA bi-monthly publication of the Greater Keene & Peterborough ChamberVirtual Gala 2021 Congratulations!in this issueKeynote Speaker:President’sMessageJoanne M.Conroy,2Coffee & Conversation3MD, CEO andPresident DartmouthB toB Lunch andHitchcockDartmouth-HitchcockMember NewsHealth -- the largestprivate employerRenewingMembersin the state of NewNewMembersHampshireWindsor Brooks Business of the Year:The Community Kitchen34-7Phoebe BrayExecutive Director811Virtual Gala 2021 Sponsors11Member Resources13Community & Industry Events15Peterborough Meals to Go16Connect With Us!Citizen of the Year/Community Service Award:Jane ShapiroLIKE ing Stories of Community Resilience Featured:FOLLOW USDr. Melinda TreadwellKeene State CollegeLisa ScovilleLisa Scoville PhotographyEllen AveryCVTCGreater Keene ChamberOf CommerceCONNECTWith UsOn Linked in!Joe TolmanBulldog DesignJen RisleyMonadnock Food Co-opvisit our website! keenechamber.comKaren LamoureuxSophia’s Hearth

President’s CornerA letter from Phil Suter, President &CEOGreetings Chamber Members –Just about a year ago, webegan to hear about anew (Covid-19) coronavirusoutbreak. The year since hasbeen unlike anything most of ushave ever seen – economically,politically and personally – herein the Monadnock Region and around the world.Public health considerations required restrictingsome of our movement and the way we gather as acommunity, and how we do business on a day-to-daybasis.Many of our Chamber members continue to facechallenges, and we’re all pitching in to help.Monadnock Region communities have done anamazing job of supporting their local businesses, andbusinesses all over the region have pivoted to meetthe moment. We’re resilient, and we will bounceback. That’s who we are.It’s been a busy year for our Chamber and we’vehad to make some adjustments as well. Our staffis still working remotely some of the time, and ourCentral Square office in Keene is not yet open to thepublic. We’re all looking forward to returning to somesemblance of normal.Here are a few of the things we’re working on:1. We completed our merger with the GreaterPeterborough Chamber late last year, andwe will now be known at the Greater Keene &Peterborough Chamber. Our logo is a little different,and our commitment to providing value for ourmembers is stronger than ever, but it’s going to takesome time to fully integrate our operations. 2021will be a transitional year, and we’re excited aboutit! Please let us know if you have questions, and/orwould like to help.22. We were fortunate enough to be part of theNH Department of Business & Economic Affairs’Chamber Partnership Program in the last quarter of2020. This program was designed to help Chambersin the state through these challenging times bysupporting our efforts to provide assistance tomembers, while positioning ourselves for a strongrecovery from the impact of the COVID crisis. UnderCARES Act and GOFERR rules, all funds had to bespent by December 30th, so it was a hectic time.Emphasis on how the funds were spent was placedon promoting the Monadnock Region, and on themerger, as well as COVID safety and workforceissues.3. Check out the “Why We Love It Here” social mediavideo campaign we produced as part of theGOFERR funded program described .4. We will be continuing to “promote the region” in2021. We have two plans for doing that. The first isdesigned based on receiving a Federal EDA grant.We submitted a very competitive proposal in 2020,and we are awaiting a response (we hear it maybe considered by a review committee in the nextmonth or two). If there is no EDA funding, we aredeveloping an alternate plan, based on localfunding. Stay tuned.In addition to all of this, we will continue to serve youevery day – helping you promote your business, andpresenting programs that inform, educate and inspireour community to continue the collaborative spiritthat makes this region great. Thank you for being aChamber member.Please keep in touch, on these points, or any others.Feel free to e-mail me at [email protected] Keene & Peterborough Chamber

Chamber EventsCoffee & ConversationCOVID-19 Vaccines:What You Need to KnowHosted by Aalok Khole, MD and Tricia Zahn, MPHWednesay, February 10, 20219-10 am Zoom Video ChatDo you have questions about COVID-19 vaccines and the plans for distribution inour region? Join us for this timely topic with our guests, Dr. Aalok Khole, Directorof Cheshire’s Department of Infectious Diseases, who has been an integral part ofthe Medical Center and the Dartmouth Hitchcock Health system’s efforts againstCOVID-19, and Tricia Zahn from the Center for Population Health, DartmouthHitchcock-Keene. They will provide an update on vaccination efforts in theMonadnock region and answer your questions.Aalok Khole, MDTricia Zahn, MPHRegister online at or e-mail [email protected] Onceregistered, you’ll receive a confirmation email with the Zoom meeting info.B2B LunchPersonal Wellbeing ExperimentHosted by Lindsay Simpson,Organizational Wellness Lead, The Richards GroupFriday, February 12, 2021NoonManaging personal wellbeing during the COVID-19 pandemic presents new challenges and opportunities. We are at our bestwhen we contribute in the workplace and at home with balance and confidence across all domains of personal wellbeing –a dynamic process. When we approach goal setting with creativity and curiosity, we develop a non-judgmental mindset forexperimentation, learning, and growth. In this webinar we will: Discuss 5 elements of wellbeing Identify 3 research-based strategies to improve wellbeing Outline and apply basic health coaching techniques for design of a personal wellbeing experiment Explore skills and strategies for peer partnership and accountabilityThis is a GoToWebinar event. Upon registration you will receive a link to sign up to join this event.Register at t Lindsay Simpson:Lindsay is an all-around wellness champion - at the individual and system levels. She is responsible for the planning,development, implementation and evaluation of employee wellbeing initiatives for both Richards Group clientsand for internal staff. She works from a research-based, holistic perspective; respecting that every group and everyindividual has unique strengths and passions that interact with family, workplace, and community cultures. Lindsayhas an M.P.H. from UNC Chapel Hill, a health coaching certificate from Wellcoaches, and an B.A. from MiddleburyCollege. Lindsay also serves as a board member for Girls on the Run Vermont.Outlook News January/February 20213

Member NewsThe regional accounting firm of NathanWechsler & Company, PA announcedthe addition of Duncan Rae and AmandaStarry to their professional team.Both Rae and Starry are new professionalsin the accounting industry and jointhe firm as associates. In this capacity,they perform a variety of work forclients, including accounting, auditing,compliance, financial statementpreparation, tax return preparation, andspecial projects. Rae is a recent collegegraduate and Starry spent six years in thebanking industry prior to entering theaccounting field.In 2019, Raegraduated summacum laude fromSouthern NewHampshire Universitywith a Bachelor ofScience in BusinessAdministration witha minor in Accounting. He went on toearn a master’s degree in ProfessionalAccountancy in 2020. An avid contributorto his local community, Rae volunteers atfundraising events for the Animal RescueLeague of New Hampshire and regularlydonates blood via the Red Cross.A cum laudegraduate of SaintAnselm College,Starry holdsBachelor of Sciencedegrees in Politicsand in Economics.Additionally, she hasa Certificate in Accounting from SouthernNew Hampshire UniversityNathan Wechsler & Company, PA alsoannounced that Julie Greenwood, CPAwas recently reelected to serve as theBoard Chair of HomeHealthcare, Hospice& CommunityServices in Keene.“I was thrilled to takeon the role of HCS4Board Chair a year ago and I am equallythrilled to be selected to carry on in theposition,” said Greenwood. “I considerit an honor to be allowed to serve thisorganization, which provides invaluableservices to the community through a widerange of programs.”Greenwood joined Nathan Wechsler &Company in 1999.In addition, the firm was recently namedto Forbes’ list of America’s Best Tax andAccounting Firms for 2021.“We are incredibly excited to be includedto be on these two elite lists for a secondtime,” said Oreste “Rusty” Mosca,Managing Director of Nathan Wechsler& Company, PA. “It is an especiallyimpressive accomplishment when you takeinto consideration the unique year that wejust endured.”The annual Forbes list of America’sBest Tax and Accounting Firms is acompilation of the most recommendedfirms for tax and accounting servicesin the United States. Firms that makeit onto the list are recognized for theirexceptional performance in a variety ofareas, including tax planning, expertise,wealth planning, digital solutions, andsuccession planning. This year, 250 firmswere recommended for tax services and200 for accounting services, with 172 firmsappearing on both lists. For more details,visit Town of Swanzey announced thatJoseph DiRusso of Swanzey has beenhired as the Town’s new Director of PublicWorks. DiRusso has been serving as theInterim Director of Public Works sinceGlenn Smith resigned from the positionin November to take a similar position inFitzwilliam.DiRusso retired after a distinguishedlaw enforcement career with the NewHampshire State Police, rising to therank of Lieutenant of Troop C in Keene.After retiring from State Police in 2018,he joined the Swanzey Police Departmentinitially as a Detective and then waspromoted to Lieutenant in 2019. Prior tohis career in law enforcement, DiRussoearned a Class A commercial driver’slicense and worked as a heavy equipmentoperator for Van Dyke Construction,George Peck Construction, OlsonConstruction, T-Mann Environmentaland the Town of Rindge HighwayDepartment.Town Administrator Michael Branleystated, “While at first glance Joe mayseem like an unlikely choice as Directorof Public Works, his combinationof management skills, knowledge ofSwanzey, and foundation of experiencein the construction industry were exactlywhat we were looking for. His emphasison customer service and planning stoodout during the interview process.”DiRusso stated, “I look forward to servingthe Swanzey community in this newcapacity and the challenges that it brings.”The Town of Swanzey also announcedthat Melissa Castor has been hired as theTown’s new Tax Collector/Bookkeeper.Castor lives in Swanzey and previouslyworked as the Director of Operationsat Green Mountain Tap Handles inHinsdale, where she managed thecompany’s finances and daily operations.She also served as the Director of FoodServices and Events at the School forInternational Training in Brattleboro,VT where she managed the department’sbookkeeping and financial operations.In her new role as Tax Collector/Bookkeeper Ms. Castor will overseethe Town’s Tax Collector’s office, whichreceives and processes roughly 16 millionper year in property tax payments; theoffice also receives quarterly water andsewer bills. In addition, Ms. Castor willplay an important role in the FinanceDepartment by supporting the FinanceDirector with accounts receivables andother tasks.Town Administrator Michael Branleystated, “I am looking forward to havingGreater Keene & Peterborough Chamber

Member NewsMelissa join the Town Hall team as ournew Tax Collector. Her years of bookkeeping and financial experience will be anasset to the Town’s Finance Department.”swanzeynh.govJolana Washburn,APRN, AGACNP-BCMadeline “Lucy” Sudekum,MSN, FNP-BC, RNCheshire Medical Center haswelcomed Jolana Washburn, APRN,AGACNP-BC and Madeline “Lucy”Sudekum, MSN, FNP-BC, RN, to theHospital Medicine department. Washburnboasts 28 years’ experience as a registerednurse in a medical-surgical ICU, primarilyat Rutland Regional Medical Center inRutland, VT. She also recently worked in aclinical rotation at Dartmouth-HitchcockMedical Center in Lebanon.Washburn received her Master of Sciencein Nursing from the University of SouthAlabama in Mobile, Alabama. She holdsa Bachelor of Science in Nursing fromPensacola Christian College in Pensacola,Florida.While earning her Master of Science inNursing: Family Nurse Practitioner fromthe Yale School of Nursing in New Haven,CT, Sudekum spent the past year inclinical rotations at Harvard VanguardMedical Center in Medford, MA, and atBridgeport Hospital in Bridgeport, CT. Sheholds a Bachelor of Arts from ColoradoCollege in Colorado Springs, Colorado.As a hospitalists at Cheshire MedicalCenter, Washburn and Sudekum workwith other medical practitioners and staffmembers, providing care in a MedicalHome Team, helping patients becomeactive participants in their health and wellbeing. The Medical Home Team integratesall aspects of a person’s preventive,acute, and chronic care, offering patientscomfort, convenience, and optimal healththroughout their lifetimes.The Monadnock Humane SocietyBoard of Directors is pleased to announcethe appointment of two new boardmembers – Sharon M. Wratchford andSusan Wyckoff.Wratchford graduatedfrom Holy CrossCollege in Worcester,MA and spent 30years as a financialservices professional,culminating in therole of ExecutiveVice President of Strategic Operationsfor Natixis Global Asset Management inBoston, MA. She brings a diverse skill setto MHS, including leadership, strategicplanning, investment management, sales,marketing, operations, and risk oversight/audit.Following her retirement in 2016, shedecided to pursue volunteer work to benefitone of her greatest passions – animalwelfare. She began volunteering at MHSin 2016, and has served on numerouscommittees including Strategic Planning,Governance, and is currently Chair ofthe Development Committee. She alsovolunteered as an assistant to MHS dogtrainer, Duke Champney, from 2017 to2020. She and her husband, Wes, servedas Co-Chairs for MHS’ annual Hair Ballfundraiser from 2018 - 2020. In Septemberof 2020, they launched the WratchfordFamily Anti-Cruelty Fund with MHS tohelp provide specialized care and supportto abused, neglected or abandonedanimals. Wratchford has previously servedas a Board Member for the Home for LittleWanderers, and as a volunteer with severalother non-profit organizations including:Strong Women Strong Girls, Last HopeK-9 Rescue, Pat Brody Shelter for Cats,MSPCA/Nevins Farm, and NEADS WorldClass Service Dogs. In addition to her newappointment to the MHS Board, she is amember of the 100 Women Who CareMonadnock organization and currentlyOutlook News January/February 2021serves as a Board Member and AuditCommittee Chair for Baystate SavingsBank in Worcester, MA. She lives inRindge with her husband and their familyof two dogs and four cats.Wyckoff has devoted her 35-yearprofessional career in higher educationto serving in campus senior leadershippositions andmost recently asa professor in thearea of universityadministrationat the Universityof MassachusettsAmherst and BayPath University.She has been a Walpole, NH resident for8 years, and earned a Master’s Degreefrom Keene State College and Ph.D. fromUNH. She has held leadership positionsin multiple higher education professionalorganizations at state and national levelsas well as serving locally as a memberof the Walpole Historical Society andThe Women of Walpole organizations.Wycoff brings diverse experience tothe MHS Board including strategicplanning, program development andimplementation, budget development andfiscal oversight, marketing, personnelmanagement, and community outreach.Wycoff has been an animal lover sincechildhood. In adulthood, she and herhusband Bill have adopted countless dogsand cats from shelters. Most recentlyduring the pandemic, they fostered andthen adopted their latest dog, 10-year old“Shaggy” from MHS.“With a new strategic plan in the worksin 2021, I’m delighted to have thecombined and exceptionally relevantexperience of these two individuals tohelp guide us,” said Wes Wratchford,Board Chair. “We are also on the vergeof several new planning initiatives thatwill further strengthen our organizationand ensure this vital community resourceis well positioned for the future. We areextremely fortunate to have these talentedprofessionals on our Board.”www.monadnockhumanesociety.org5

Member NewsSavings Bank of Walpole is pleasedto announce their appointment ofMs. Jennie Meister and Dr. YvonneGoldsberry as Corporators for NewHampshire Mutual Bancorp (NHMB),who were recently confirmed by vote atthe NHMB Annual Meeting.Meister isController forBascom MapleFarms, located inAlstead, NH. Shehas also been activein the local GreaterMonadnock Societyfor Human Resource Management(SHRM), as former Board Memberand past President, Vice President andSecretary. She also served as campaignchair at her former employer, TheMacMillin Company, for the MonadnockUnited Way for many years. She residesin Walpole, NH.Dr. Goldsberryis President ofthe Endowmentfor Health.Before joiningthe Endowment,Yvonne served asVice President of Population Health andClinical Integration for Cheshire MedicalCenter/Dartmouth Hitchcock Keene.She is well known as the architect ofthe nationally recognized HealthyMonadnock initiative, where sheengaged numerous communitycoalitions and over 2,000 communityleaders, stakeholders and residents ina bold vision for community health.Prior to that, Yvonne served at the NHDepartment of Health and HumanServices, Office of Community andPublic Health. She holds a PhD in PublicPolicy from the George WashingtonUniversity, a Master of Public Health anda Master of Science in Urban Planningfrom Columbia University and a Bachelorof Arts in Biology from Brown University.She resides in Walpole, NH.Corporators have many important6roles that help ensure the success of NewHampshire Mutual Bancorp and itssister banks – Meredith Village SavingsBank, Merrimack County SavingsBank, NHTrust and Savings Bank ofWalpole. A Corporator’s most importantresponsibility is the election of highlyqualified people to act as members ofNHMB’s Board of Trustees and act onany bylaw changes that come beforethem. In addition, Corporators act ascommunity representatives to ensure thatthe organization is on track regardingserving community needs and providingthe company with feedback on the qualityof services and personnel performance.Savings Bank of Walpole was once againranked as one of the 85 Best Banks toWork for in the United States in 2020 byAmerican Banker Magazine, who recentlyannounced the results of their eighthannual competition. This marks the fourthyear in a row that SBW has been includedon American Banker Magazine’s “BestBanks” list.The Best Banks to Work For Program,which was initiated in 2013 by AmericanBanker and Best Companies Group,identifies, recognizes and honorsU.S. banks for outstanding employeesatisfaction. Full results of this year’sprogram are available in the Septemberissue of American Banker Magazine.www.walpolebank.comThis year has been different for TrueHope Therapeutic Horsemanship.After closing the program in March dueto the pandemic, the organization wasthrilled to have a successful second halfof the year. In June, True Hope partneredwith Newfoundland Pony ConservancyCenter to launch a new program dedicatedto pandemic healthcare and first responderfrontline workers. Named “Heal theHeroes”, the program was created to helpthese heroes heal from their experiences.It is offered free of charge throughfundraising, donations, and sponsorships.True Hope hopes to eventually offer theprogram to all first responders andv