RingCentral Datasheet RingCentral Office Ultimate EditionRingCentral Office Ultimate EditionEmpower your business to communicate, collaborate, and connect via voice, team messaging andcollaboration, audio and video conferencing, and fax from any location and on any device. RingCentralOffice provides a complete business communications and collaboration solution that is flexible andcompletely scalable, so it can grow and adapt to meet your company’s ever-evolving needs.Use RingCentral Office Ultimate edition as your unifiedcommunications and collaboration solution and enjoy our mostcomprehensive enterprise-grade feature set: Streamlined communications through a rich setof capabilities HD video conferences with up to 75 attendees Comprehensive integrations with today’s leadingbusiness applications Real-time analytics and reporting tools Simplified provisioning, activation, and management ofglobal solutions Ultimate mobility and access Robust call and user monitoring features Multi-site support for your different branch locations 10,000 toll-free minutes Unparalleled ease of use Voicemail-to-text transcription Enterprise-class security and reliabilityJerome Plummer Direct 561-241-5448 or [email protected]

RingCentral Datasheet RingCentral Office Ultimate EditionPowerful scalability and flexibilityRingCentral Office Ultimate edition delivers a highly scalable cloud-based phone system that provides significant flexibility in managingyour rapidly growing business operations. Our agile platform-based service facilitates timely and rapid network and device configuration,automatic product upgrades and innovations, and flexible monitoring and management tools, helping ensure that your organization scalesaccording to the latest industry trends.World-class security and reliabilityRobust security measures are implemented at every level of RingCentral’s architecture and processes and our full-time security and fraudprevention department works to ensure the physical and environmental security of your service 24/7. Enjoy peace of mind knowing thatour distributed network is fully redundant in every location we serve, providing a truly global infrastructure that consistently delivers theservice continuity and quality you deserve.Simplified administrationAs your business scales and grows, your growing networked locations create more complex operations with unique managementchallenges. RingCentral’s multi-site support feature gives you the flexibility to manage and support your branch offices based on theirunique operational needs. Use our centralized web-based dashboard to easily manage all your users and locations—anytime, anywhere, onany device.Team collaborationUse RingCentral Meetings to hold high-definition video conferences with up to 75 participants, utilizing advanced collaboration featuresincluding screen sharing, web sharing, file annotation, and more. RingCentral Glip provides a single, unified team workspace that allowsyour employees to share conversations, files, tasks, and calendars. Bring internal and external teams together with real-time text, voice,and video conferencing and keep projects on track by setting action items and timelines.Comprehensive integrationsBuilt as an open platform from the ground up, RingCentral is designed to easily integrate your business communications capabilities with theapplications and cloud services your organization uses every day. We deliver custom-built integrations into Salesforce , G Suite, Microsoft Office products, and many other leading sales, marketing, and CRM applications. Our Connect Platform allows you to seamlessly use leadingmarket apps out of the box, while industry-standard APIs enable your developers to leverage our open platform architecture to innovate innovel ways, adding value to existing products.Real-time analyticsRingCentral brings you the industry’s most sophisticated reporting capabilities so you can proactively monitor, analyze, and resolve issuesbefore they can negatively affect your operations. Our powerful real-time reporting dashboards represent customizable views of youraccount’s call performance and service quality data, providing end-to-end visibility into your business and network conditions.Jerome Plummer Direct 561-241-5448 or [email protected]

RingCentral Datasheet RingCentral Office Ultimate EditionIncluded features:Business phone system: On-demand call recording Call monitoring (monitor, whisper,barge-in, takeover) Shared lines Intuitive host controls (mute/unmute,record, annotation, etc.) Call logs Remote control access for attendees Single Sign-on (SSO) support Call flip Active Directory integration Call transfer Screen sharing on iPhone/iPad app fromdesktop (via AirPlay ) Customizable roles and permissions Call park Hot desking on a shared phone Park locations Cloud-based PBX Intercom Auto-Receptionist Paging Multi-level IVR (Multi-levelauto-attendant) Inbound caller ID number Role-based access controls Outbound caller ID (phone, text, fax) Accessibility support for attendeeswith disabilities Return calls with *69 Global office support Presence across multiple devices Microsoft Outlook Plugin Historical call reports Integration with Outlook, GoogleCalendar , and iCal Dial-by-name directory Employees and department extensions Visual IVR editor Music and messages on hold Visual voicemail Voicemail with email notification Voicemail-to-text transcription RingCentral Global Office (international branch office support) Corporate directory User templates Text-to-conference quick start Missed-call notifications Whiteboard sharing (Windows , Mac,and iPad) File sharing from cloud storage(Box, Dropbox , and Google Drive ) Intelligent echo cancellation Support for RingCentral Rooms (additional license fee applied) Company number labeling RingCentral Room Connector (additional license fee applied)Audio conferencing Live webinars (additional licensefee applied) Unlimited, easy access across devices Integration with marketing automationtools (Webinar feature) Multi-site support Own unique bridge number andaccess codesBusiness SMS and MMS Host controls plus invite withinternational dial-inCollaboration Local dial-in numbers in over40 countries Team messaging with internal andexternal contacts Unlimited texts up to 1,000 characters Direct access from mobile apps anddesktop apps Single Sign-on (SSO) support Group textingVideo conference and online meetings File sharing Detect numbers and URLs Host HD video conferences (up to 75people per meeting) Screen sharing In-feed previews Mobile enablement (PC, Mac ,iOS , Android ) Task managementCall management Host large meetings (additional licensefee applied) In-app document previews Web sharing with advancedannotation features Content retrieval and search Multimedia messaging Automatic call recording Inbound caller ID name (CNAME) Answering rules Send invitations via text or email Call queues One-click/tap to connect Call forwarding Meeting recording Caller ID Chat capability Extension dialing Call screening and blocking Active speaker spotlight forall participants Video conferencing Image annotation Unified message history Team calendars and events Third-party integrations Open platform/APIs Full telephony calling capability Voicemail, SMS, fax Mobile, web, desktop apps (Windows,Mac, iOS, and Android apps)Jerome Plummer Direct 561-241-5448 or [email protected]

RingCentral Datasheet RingCentral Office Ultimate EditionCollaboration (cont.)RingCentral Mobile Single Sign-on (SSO) support Data retention and backup Supports iPhone, iPad, and Androidsmartphones and tablets Inbound caller ID name (CNAME) Auto-provisioning withRingCentral Office Supports Apple Watch (iOS) Supports Plantronics headsets withcall control Single Sign-on (SSO) support Active call management Integrated with company directory Quality of service (QoS) dashboard ofcall quality metrics (admin only) Single view of current call, incomingcalls, calls on hold HD voice-enabled HIPAA-Compliant Conduit Shortcuts for frequently used featuresInternet fax Unified number for phone, fax, and text Access voicemail and view faxesdirectly from app Send and receive without a fax machine Pre-call and active call management Voicemail-to-text transcription Receive faxes as email Voicemail-to-text transcription Sign and edit faxes electronically Auto call handoff (Wi-Fi - 3G/4G) View incoming caller’s numberand extension Send faxes using a fax machine with ananalog adapter Conferencing Send and receive faxes fromRingCentral mobile and desktop apps Send and receive faxes fromMicrosoft Office Contacts and favorites synced toRingCentral cloud Host RingCentral Meetings frommobile devices Call screening Integrated with company directory Contacts and favorites synced toRingCentral cloud Head-up display (HUD) Call monitoring capability from HUD Online fax archiving Join RingCentral Meetings asa participant Third-party integrations Join now Conferencing Business SMS and MMS Access to RingCentral MeetingsPhone services Call switch Join now Unlimited US and Canada calling Send text to 911 Business SMS and MMS 10,000 toll-free minutes Call switch International calling View colleagues’ phone presenceacross devices Smart numbers for voice and fax Call screening Send and receive texts withemoji support Directory listings Reports dashboard (admin only) HD voice enabled Phone numbers: toll free, local,vanity, international Supports RingCentral Global Officelogin and dial plans Set outbound caller IDs for callsand texts International calling minutes bundles Roles and permissions support HD voice Interactive notifications with quickresponse options Integrated with Microsoft Outlook/Office (Windows only) RingMe click-to-call-me Quick swipe for actions RingOut click-to-call-out Log in with corporate email credentials Supports Spotlight search (iOS only) Supports 3D touch (iOS only) Display caller ID on “To” fieldAnalytics RingCentral Reports: historical dataon call history and activities VoIP country blocking (US only) RingCentral Live Reports: nearreal-time data on inbound andoutbound callsRingCentral for Desktop RingCentral Quality of Service Reports:near real-time data on call quality Supports Windows and Mac View colleagues’ phone presence status Integrated with Mac Address Book/MacPhoto support (Mac Only) Option to print incoming faxesautomatically (Windows only) Click-to-call Click-to-fax Supports RingCentral Global Officelogin and dial plans VoIP country blocking (US only) Answer calls directly from thedesktop appIntegrations Make outbound calls from the desktopapp (with direct dial) RingCentral for Zendesk RingCentral for Salesforce RingCentral for DeskJerome Plummer Direct 561-241-5448 or [email protected]

RingCentral Datasheet RingCentral Office Ultimate EditionIntegrations (cont.) Active Directory support RingCentral internet fax Microsoft Office and Outlook RingCentral for Google (Chrome /Drive/Gmail /Docs ) RingCentral for Office 365 (mail) RingCentral for Skype for Business RingCentral for Oracle Sales Cloud RingCentral for ServiceNow RingCentral for Dropbox (message backup) Integration with Box, Dropbox, and Google (via FaxOut) Log in with GmailHD voice-enabled devices Polycom IP phones VVX 101VVX 201VVX 311VVX 411VVX 501VVX 601IP5000 conferenceIP6000 conferenceRealPresence Trio 8800 Cisco SPA 303SPA 508SPA 514GSPA 525G2SPA 122 (ATA) Yealink T46S T42S W56P cordless phoneContact RingCentral Partner :Jerome Plummer or 561-2475448. 2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentralMeetings, and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marksand logos displayed in this document are the trademarks of their respective owners.KID-11026 12/17

RingCentral Office Integration with Essential Apps SheetIntegrate RingCentral with theapplications you use every dayDo you and your teams use Salesforce, Google, or Outlook? Drive communication andcollaboration by being able to streamline essential tasks with your key apps and workflows.RingCentral merges your communications with your vital work applications so now you cancall, fax, text, meet and more without having to switch between applications.RingCentral for Google Access merged contacts fromwithin Google. Click to dial and send texts inGmail , Google Docs , and yourChrome browser. Send faxes, schedule onlinemeetings and Google Hangouts in your Google Calendar .RingCentral for MicrosoftRingCentral for Salesforce Call, text, fax, and host onlinemeetings in Microsoft Outlook and Office 365 . Click to dial leads, contacts, oraccount records in SalesforceClassic and Salesforce Lightning. Hold one-click conferences with upto 1,000 participants in MicrosoftSkype for Business. Incoming callers activate pop-upwith caller’s account details. Work in one browser, with anydevice—anywhere, anytime.Calls are logged and offercomprehensive reporting.Learn moreLearn moreLearn moreAnd that’s not at all.RingCentral offers a rich variety of integrations in customer support,developer tools, file management, analytics, and more.Discover the ecosystem of apps from RingCentral.Contact RingCentral Partner Support:[email protected] or 800-595-8110. 2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentralMeetings, and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marksand logos displayed in this document are the trademarks of their respective owners.KID-10930 11/17

RingCentral Fact Sheet About RingCentral, Inc.About RingCentral, Inc.RingCentral harnesses the power of the cloud to help today’s modern, mobile businesses communicate faster, smarter,and more effectively than ever before. Built on a secure and reliable cloud communications and collaboration platform,RingCentral goes beyond cloud PBX, combining voice, team messaging, collaboration, video conferencing, onlinemeetings, and contact center capabilities. Available across multiple devices—from smartphones, tablets, and computersto desk phones—RingCentral’s unified communications as a service (UCaaS) solution scales globally, making it easy toadministrate across countries from a single platform. With a robust set of open APIs, RingCentral enables businessesto seamlessly embed communications into custom or everyday business applications, improving workflow productivity.Businesses worldwide rely on RingCentral to connect their workforces, build relationships with customers, shareknowledge, and get work done—how they want, wherever they want. Publicly held company (NYSE: RNG) 2,200 workforce globally 12 years of R&D in developing and operating an opencloud platform Partnerships with leading carriers, includingAT&T, TELUS, and BT, to deliver solutions to theirbusiness customers Master Agent partnerships with Ingram Micro, Intelysis,AVANT, and TechData, to name a few Leadership, product, engineering, and operationsteams with extensive experience and success incloud computing Global reach, supporting customers worldwide withtrue in-country local dialingJerome Plummer Direct 561-247-5448 [email protected]

RingCentral Fact Sheet About RingCentral, Inc.Solutions summaryThe new collaborative workforceA UCaaS Magic Quadrant Leader All-inclusive cloud communications solution with HD voice, video, messaging,conferencing, and fax capabilities Team workspace with fully featured messaging, collaboration, file sharing, andtask management, integrated with RingCentral Office Fully mobile user experience across any device, including Android , iOS /AppleWatch appForbes 2017 America’s Most Trustworthy CompaniesGlobal communications that scale Ability to add global geographies to existing account with the click of a buttonthrough Global Office solution Single, easy-to-use, centralized interface for managing all offices and users Flexibility to scale up or down with business demandsTMC 2017 Unified CommunicationsProduct of the Year AwardThe power of an open platform Ability to embed communication functionality into workflow applications forincreased productivity Integrations with leading business applications, including Salesforce , Google,Box, Okta, Microsoft Office 365 , Oracle, and Zendesk 2017 Frost & Sullivan Company of the Year Customization and design of systems, by customers, with RingCentral ConnectPlatform Personalized customer engagement Omnichannel interaction via voice, chat, messaging, and email throughRingCentral Contact Center Skills-based routing, advanced IVR, and real-time analytics Easy integration with popular CRM applications2016 TMC Internet Telephony Productof the Year AwardRingCentral Office recognized asexceptional VoIP productTechnical details Carrier-grade reliability with enterprise-grade quality of service (QoS) Open cloud computing platform with unlimited scalability Powered by the Global Connect Network, a unique service delivery architecturethat is scalable, secure, and ensures high-quality service across geographies Industry-leading security systems and processes with quarterly audits Multiple state-of-the-art data centers located in the US, Europe, and SingaporeDeloitte Technology Fast 500 RingCentralrecognized as one of the fastest growingtechnology companies in North America CloudConnect service that allows enterprises to connect directly to theRingCentral cloud TRUSTe certified Operates in accordance with HIPAATotal Cost of Ownership study illustrates a182% ROI for enterprisesJerome Plummer Direct 561-247-5448 [email protected]