RingCentral Datasheet RingCentral Office Premium EditionRingCentral Office Premium EditionEmpower your business to communicate, collaborate, and connect via voice, team messaging andcollaboration, audio and video conferencing, and fax from any location and on any device. RingCentralOffice provides a complete business communications and collaboration solution that is flexible andcompletely scalable, so it can grow and adapt to meet your company’s ever-evolving needs.Use RingCentral Office Premium edition as your unifiedcommunications and collaboration solution and enjoy: Streamlined communications through a rich setof capabilities HD video conferences with up to 50 attendees 2,500 toll-free minutes Comprehensive integrations with today’s leadingbusiness applications Real-time analytics and reporting tools Simplified provisioning, activation, and management ofglobal solutions Ultimate mobility and access Robust call and user monitoring features Multi-site support for your differentbranch locations Unparalleled ease of use Enterprise-class security Reliable call quality
RingCentral Datasheet RingCentral Office Premium EditionPowerful scalability and flexibilityRingCentral Office Premium edition delivers a highly scalable cloud-based phone system that provides significant flexibility in managingyour rapidly growing business operations. Our agile platform-based solution facilitates timely and rapid network and device configuration,automatic product upgrades and innovations, and flexible monitoring and management tools, helping ensure that your organization scalesaccording to the latest industry trends.World-class security and reliabilityRobust security measures are implemented at every level of RingCentral’s architecture and processes and our full-time security and fraudprevention department works to ensure the physical and environmental security of your service 24/7. Enjoy peace of mind knowing thatour distributed network is fully redundant in every location we serve, providing a truly global infrastructure that consistently delivers theservice continuity and quality you deserve.Simplified administrationAs your business scales and grows, your growing networked locations create more complex operations with unique managementchallenges. RingCentral’s multi-site support feature gives you the flexibility to manage and support your branch offices based on theirunique operational needs. Use our centralized web-based dashboard to easily manage all your users and locations—anytime, anywhere, onany device.Team collaborationUse RingCentral Meetings to hold high-definition video conferences with up to 50 participants, utilizing advanced collaboration features,including screen sharing, web sharing, file annotation, and more. RingCentral Glip provides a unified team workspace that allows youremployees to share conversations, files, tasks, and calendars. Bring internal and external teams together with real-time text, voice, andvideo conferencing and keep projects on track by setting action items and timelines.Comprehensive integrationsBuilt as an open platform from the ground up, RingCentral is designed to easily integrate your business communications capabilities withthe applications and cloud services your organization uses every day. We deliver custom-built integrations into Salesforce ,G Suite, Microsoft Office products, and many other leading sales, marketing, and CRM applications. Our Connect Platform allows youto seamlessly use leading market apps out of the box, while industry-standard APIs enable your developers to leverage our open platformarchitecture to innovate in novel ways, adding value to existing products.Real-time analyticsRingCentral brings you the industry’s most sophisticated reporting capabilities so you can proactively monitor, analyze, and resolve issuesbefore they can negatively affect your operations. Our powerful real-time reporting dashboards represent customizable views of youraccount’s call performance and service quality data, providing end-to-end visibility into your business and network conditions.
RingCentral Datasheet RingCentral Office Premium EditionIncluded features:Business phone system: Shared lines Call monitoring (monitor, whisper,barge-in, takeover) Call logs Intuitive host controls (mute/unmute,record, annotation, etc.) Call flip Remote control access for attendees Single Sign-on (SSO) support Call transfer Active Directory integration Call park Screen sharing on iPhone/iPad app fromdesktop (via AirPlay ) Customizable roles and permissions Park locations Hot desking on a shared phone Intercom Cloud-based PBX Paging Auto-Receptionist Inbound caller ID number Multi-level IVR (Multi-levelauto-attendant) Outbound caller ID (phone, text, fax) Role-based access controls Dial-by-name directory Employee and department extensions Visual IVR editor Music and messages on hold Visual voicemail Voicemail with email notification RingCentral Global Office (international branch office support) Corporate directory Whiteboard sharing (Windows , Mac,and iPad) File sharing from cloud storage (Box,Dropbox , and Google Drive ) Intelligent echo cancellation Return calls with *69 Accessibility support for attendeeswith disabilities Presence across multiple devices Global office support Historical call reports Microsoft Outlook Plugin User templates Integration with Outlook, GoogleCalendar , and iCal Text-to-conference quick start Missed-call notifications Company number labeling Support for RingCentral Rooms (additional license fee applied)Audio conferencing RingCentral Room Connector (additional license fee applied) Unlimited, easy access across devices Multi-site support Own unique bridge number andaccess codesBusiness SMS and MMS Host controls plus invite withinternational dial-in Live webinars (additional licensefee applied) Integration with marketing automationtools (Webinar feature) Local dial-in numbers in over40 countriesCollaboration Group textingVideo conference and online meetings File sharing Detect numbers and URLs Host HD video conferences (up to 50people per meeting) Screen sharing In-feed previews Mobile enablement (PC, Mac ,iOS , Android ) Task managementCall management Host large meetings (additional licensefee applied) In-app document previews Single Sign-on (SSO) support Content retrieval and search Web sharing with advancedannotation features Team calendars and events Unlimited texts up to 1,000 characters Direct access from mobile apps anddesktop apps Multimedia messaging Automatic call recording Inbound caller ID name (CNAME) Answering rules Call queues Call forwarding Caller ID Extension dialing Call screening and blocking On-demand call recording Team messaging with internal andexternal contacts Send invitations via text or email One-click/tap to connect Meeting recording Chat capability Active speaker spotlight forall participants Video conferencing Image annotation Unified message history Third-party integrations Open platform/APIs Full telephony calling capability Voicemail, SMS, fax Mobile, web, desktop apps (Windows,Mac, iOS, and Android apps) Single Sign-on (SSO) support
RingCentral Datasheet RingCentral Office Premium EditionCollaboration (cont.) Single Sign-on (SSO) support Data retention and backup Inbound caller ID name (CNAME) HIPAA-Compliant Conduit Contacts and favorites synced toRingCentral cloud Auto-provisioning withRingCentral Office Integrated with company directory Host RingCentral Meetings frommobile devices Contacts and favorites synced toRingCentral cloud Head-up display (HUD) Call monitoring capability from HUD View colleagues’ phone presence status Conferencing Shortcuts for frequently used features Join RingCentral Meetings asa participant Access to RingCentral MeetingsInternet fax Join now Business SMS and MMS Send and receive without a fax machine Receive faxes as email Sign and edit faxes electronically Send faxes using a fax machine with ananalog adapter Business SMS and MMS Call switch Send text to 911 View colleagues’ phone presenceacross devices Call screening Join now Call switch Send and receive texts withemoji support HD voice enabled Set outbound caller IDs for callsand texts Send and receive faxes fromRingCentral mobile and desktop apps Reports dashboard (admin only) Send and receive faxes fromMicrosoft Office Supports RingCentral Global Officelogin and dial plans Online fax archiving Roles and permissions support Integrated with Mac Address Book/MacPhoto support (Mac Only) Third-party integrations Interactive notifications with quickresponse options Option to print incoming faxesautomatically (Windows only)Phone services Quick swipe for actions Click-to-call Unlimited US and Canada calling Supports Spotlight search (iOS only) Click-to-fax 2,500 toll-free minutes Supports 3D touch (iOS only) International calling Display caller ID on “To” field Supports RingCentral Global Officelogin and dial plans Smart numbers for voice and fax VoIP country blocking (US only) VoIP country blocking (US only)RingCentral for DesktopIntegrations Supports Windows and Mac RingCentral for Salesforce Answer calls directly from thedesktop app RingCentral for Zendesk Make outbound calls from the desktopapp (with direct dial) Active Directory support Single Sign-on (SSO) support Microsoft Office and Outlook Inbound caller ID name (CNAME) RingCentral for Google (Chrome /Drive/Gmail /Docs ) Directory listings Phone numbers: toll free, local, vanity,international International calling minutes bundles HD voice RingMe click-to-call-me RingOut click-to-call-out Log in with corporate email credentialsRingCentral Mobile Supports iPhone, iPad, and Androidsmartphones and tablets Supports Apple Watch (iOS) HD voice enabled Unified number for phone, fax, and text Pre-call and active call management Supports Plantronics headsets withcall control Integrated with Microsoft Outlook/Office (Windows only) RingCentral for Desk RingCentral internet fax RingCentral for Office 365 (Mail) Active call management RingCentral for Skype for Business Single view of current calls, incomingcalls, calls on hold RingCentral for Oracle Sales Cloud Access voicemail and view faxes directlyfrom app Auto call handoff (Wi-Fi - 3G/4G) View incoming caller’s numberand extension Conferencing Call screening Quality of service (QoS) dashboard ofcall quality metrics (admin only) Integrated with company directory RingCentral for ServiceNow RingCentral for Dropbox (messagebackup) Integration with Box, Dropbox, andGoogle (via FaxOut) Log in with Gmail
RingCentral Datasheet RingCentral Office Premium EditionHD voice-enabled devices Polycom IP phones VVX 101VVX 201VVX 311VVX 411VVX 501VVX 601IP5000 conferenceIP6000 conferenceRealPresence Trio 8800 Cisco SPA 303SPA 508SPA 514GSPA 525G2SPA 122 (ATA) Yealink T46S T42S W56P cordless phoneContact RingCentral Partner Support:[email protected] or 800-595-8110. 2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentralMeetings, and the RingCentral logo are trademarks of RingCentral, Inc. Other third-party marksand logos displayed in this document are the trademarks of their respective owners.KID-11025 12/17